EQUIPFIX LLC d/b/a The Mower Shop (“Company”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information.
1. Information We Collect
- Name
- Phone number
- Email address
- Service address/location
- Equipment/service details
- Any information submitted through forms or communication
2. How We Use Your Information
- Schedule and manage service requests
- Provide repair updates and communication
- Send appointment reminders
- Improve our services
- Send promotional messages (only with consent)
3. SMS Messaging & Consent (A2P Compliance)
By submitting your phone number through our website and selecting one or more consent checkboxes, you expressly consent to receive SMS messages from EQUIPFIX LLC d/b/a The Mower Shop.
Users may opt in separately to receive:
- Service-related messages (appointment reminders, service updates, repair status updates, and pickup/delivery coordination)
- Marketing/promotional messages (special offers, seasonal reminders, and promotions)
SMS Disclosure:
Message frequency varies.
Message and data rates may apply.
Reply STOP to unsubscribe.
Reply HELP for help.
Consent to receive SMS messages is not a condition of purchase. Users may choose to opt in to marketing messages separately from service-related communications.
We only send SMS messages to users who have provided clear and documented consent.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services (such as messaging platforms or customer support) is permitted only as necessary to operate our business and is subject to strict confidentiality obligations.
4. No Sharing of Mobile Information
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Information may be shared with subcontractors or service providers solely to support business operations (such as customer service or messaging platforms), and only under strict confidentiality obligations.
5. Data Security
We take reasonable measures to protect your information, but cannot guarantee absolute security.
6. Your Rights
- Request access to your data
- Request correction or deletion
- Opt out of SMS by replying STOP
7. Cookies & Tracking
We may use cookies or analytics tools to improve user experience.
8. Third-Party Services
We may use third-party platforms (such as CRM or messaging tools) to operate our business. These providers are required to protect your data.
9. Children’s Privacy
We do not knowingly collect data from individuals under 13.
10. Changes to Policy
We may update this policy at any time. Updates will be posted here.
11. Contact Information
EQUIPFIX LLC d/b/a The Mower Shop
Phone: 412-332-0222
Email: [email protected]
Website: https://pghmowershop.com
